Shipping policy

Shipping Policy – Darwish Perfume
At Darwish Perfume, we are committed to providing our customers in Switzerland with reliable and timely delivery service.

Shipping Area
We currently deliver exclusively within Switzerland.

All prices and transactions are processed in Swiss Francs (CHF).

Processing Time
Orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation.

You will receive an email notification once your order has been shipped.

Delivery Time
Estimated delivery time within Switzerland: 4–7 business days from the shipping date.

Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address within Switzerland.

Free shipping promotions will be clearly marked on our website when available.

Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

Delays & Issues
While we strive to meet estimated delivery times, delays may occur beyond our control.

For questions regarding delayed orders, please contact us at hussein@darwishparfume.ch.

Lost or Damaged Shipments
If your package is lost or arrives damaged, please notify us immediately at hussein@darwishparfume.ch so that we can arrange a replacement or refund.